Subprocessors

Vendors that Shipyard engages with to process data.

Last Updated 05/24/2022

To support delivery of our Services, Shipyard, LLC ("Shipyard") may engage and use data processors with access to Customer Data (each, a "Subprocessor"). This page provides important information about the identity, location, and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the Terms of Service or superseding written agreement between Customer and Shipyard (the "Agreement").

The Data Subprocessors that Shipyard utilizes can be categorized into two sets:

Core Data Subprocessors

These Data Subprocessors apply to all customers who utilize the Shipyard platform and are agnostic of product utilization. These subprocessors may process Customer Data as defined in the Shipyard privacy policy.

Company Name Subprocessing Activity Country
Amazon Web Services, Inc. Cloud Service Provider United States
Google, Inc. Cloud Service Provider United States

Support Data Subprocessors

These Data Subprocessors apply to the end-users of the Shipyard platform and are explicitly used for customer engagement and analytics activities. These subprocessors never process Customer Data as defined in the Shipyard privacy policy.

Company Name Subprocessing Activity Country
Clearbit Marketing Analytics United States
Google Workspace Email, File Storage United States
Intercom Customer Support United States
Hubspot Customer Relationship Management United States
Hotjar Customer Support United States
Docusign E-signature Platform United States
Slack Customer Support United States
Stripe Payment Processor United States
Zoom Video Conferencing Provider United States
Segment Customer Data Platform United States
Sentry Monitoring United States
Metabase Product Analytics United States
Userflow Onboarding Guides United States
Algolia User Search United States

Updates

Over time, the Subprocessors we work with may also change. We will endeavor to provide Customers with notice of any new Subprocessors to the extent required under the Agreement, along with posting updates on this page.