We take privacy very seriously at Shipyard. If you have specific questions about our policy, reach out to us directly.
Last Updated 08/23/2020
This policy does not apply to the information Shipyard receives from the third-party websites, mobile apps and other digital products that use the Shipyard Services. When our customers use the Shipyard Service on their own websites and products, they remain responsible for their own privacy and security practices, which may differ from ours. You should consult the relevant privacy policies on our customers' websites and products to find out more about their privacy practices and your related choices.
1. Information We Collect
We collect the following categories of information, which may be considered personal information when maintained in identifiable form:
We may also collect non-personally identifiable information. We may use both personal information and non-personally identifiable information to create aggregate information.
2. How We Collect Information From You
We collect information from you when you submit it to us, for example, when you request products, services, or information from us, register for an account, register to participate in a conference on our Site, participate in public forums on the Site, or respond to our customer surveys.
We may also:
3. How We Use Information
We may use the information collected to:
We also use aggregated information, such as usage data, for other lawful purposes, such as to create blog posts and content that others may find useful.
4. Sharing Information with Others
We do not share your personal information outside of Shipyard except in certain circumstances, including:
We may also share aggregated information (such as usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) for other business purposes. For instance, we may share aggregate reports with interested third parties to help them understand the usage patterns for certain Shipyard Services or for our Sites or those of our partners.
5. Your Controls and Choices
We provide you with certain controls and choices regarding the use of your personal information, which may include:
In many circumstances, you can exercise these choices yourself using the tools described above. If you cannot do so, please contact us at email@example.com to discuss your options. We will respond to your request within 30 days. Please be aware that, if you do not allow us to collect personal information from you, we may not be able to deliver certain products, features and services to you, and some of our products and services may not work appropriately or be able to take account of your interests and preferences.
6. Children’s Privacy
Protecting the privacy of young children is especially important. For that reason, Shipyard does not knowingly collect or solicit personal information from anyone under the age of 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete the information we have stored as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us as indicated in the "Contact Us" section below.
7. Storage and Processing
Your information may be stored and processed in – and we may transfer information to – the U.S. and other countries where Shipyard (including its subsidiaries and affiliates) and service providers maintain systems and facilities. In addition, information that we collect about you (including personal information) may be transferred to our affiliated entities and/or to other third parties across borders and/or from your country to other countries around the world.
You acknowledge that we may transfer information to the U.S., to any country in which Shipyard, its advertising partners, and its service providers maintain systems or facilities, and to other countries globally.
If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, you acknowledge that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, consistent with our legal obligations governing the transfer of such data.
8. Data Security and Integrity
Shipyard is concerned about the security of your data. We have implemented technical and organizational security measures that are designed to help protect your information from unauthorized access, disclosure, use and modification. From time-to-time, we review our security procedures to consider appropriate new technologies and methods.
Please be aware, though, that despite our efforts, no security measures are perfect or impenetrable. We cannot ensure, and do not warrant or guarantee, that the information you transmit to Shipyard will remain secure, nor do we guarantee that this information will not be accessed, disclosed, altered, destroyed or used in an unauthorized manner.
If we learn of a security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. We may also post a notice on the Site or Shipyard Services if a security breach occurs. Depending on where you live, you may have a legal right to receive a notice of a security breach in writing. If you have any questions about the security of your personal information, please contact us as indicated in the ‘Contact Us’ section below. For information on Company security practices, visit the following link: https://docs.shipyardapp.com/background/keeping-your-data-secure.
9. Data Retention
10. Third Party Sites, Services and Applications
We may use third-party Service Providers to monitor and analyze the use of the Shipyard Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en. We also encourage you to review the Google's policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.
12. CI/CD tools
We may use third-party Service Providers to automate the development process of the Shipyard Service.
GitHub is a development platform to host and review code, manage projects, and build software, provided by GitHub, Inc.
Jenkins is an open-source software that allows developers to build, test, and deploy their software.For more information about Jenkins security practices, visit the following web page: https://www.jenkins.io/security/.
13. Behavioral Remarketing
Google Ads (AdWords)
Google Ads (AdWords) remarketing service is provided by Google, Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en.
Bing Ads Remarketing
Bing Ads remarketing service is provided by Microsoft, Inc.
You can opt-out of Bing Ads interest-based ads by following their instructions: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads.
Twitter remarketing service is provided by Twitter, Inc.
You can opt-out from Twitter's interest-based ads by following their instructions: https://support.twitter.com/articles/20170405.
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950. To opt-out from Facebook's interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217. Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation
We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are:
15. Regional Notices
EEA Data Subjects:
If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the Sites and Shipyard Services you use and how you use them. This means we collect and use your information only where:
If an individual in the EEA has consented to our use of their personal information, and our processing is based on that consent, that individual has the right to withdraw their consent in accordance with the General Data Protection Regulation (“GDPR”), but this will not affect any processing that has already taken place. If you object to or restrict processing, you may not be able to use the Sites and Shipyard Services or certain features any longer.
Where we are using your information because we or a third party (e.g. your employer) have a legitimate interest to do so, individuals in the EEA have the right to object to that use as specified in Article 21 of the GDPR, though, in some cases, this may mean no longer using the Sites or Shipyard Service. Shipyard further acknowledges that EEA data subjects have certain other rights under the GDPR, including the right to lodge a complaint with a supervisory authority and to request from the controller access to, and rectification or erasure of, personal data, restriction of processing concerning the data subject, and data portability (in each case, as specified under the GDPR).
Where Shipyard is acting as a controller, by contacting us as specified in the “Contacting Us” section below. Please note that these requests apply only to information that Shipyard holds as a “controller.” If your request relates to the personal data collected through a customer’s websites or digital products, you should direct your request to the owner of that website or product. Please note that you must verify your identity and request before Shipyard will process your request. You may be required to provide email confirmation or other information in order for us to verify your identity.
Finally, EEA and Swiss data subjects can contact Shipyard’s data protection officer by emailing legalnotices@Shipyard.com.
California Resident Notices:
California Consumer Privacy Act
Effective January 1, 2020, the California Consumer Privacy Act of 2018 (the “CCPA”) allows consumers who are California residents, upon a verifiable consumer request, to request from a business:
To submit an data access or data deletion request, please email us at firstname.lastname@example.org or call us at (800) 252-9480. Please note that these requests apply only to information that Shipyard holds as a “controller.” If your request relates to the personal data collected through a customer’s websites or digital products, you should direct your request to the owner of that website or product. Please note that you must verify your identity and request before Shipyard will process your request. You may be required to provide email confirmation or other information in order for us to verify your identity. Consistent with California law, if you choose to exercise your rights, you will not receive discriminatory treatment by Shipyard.
Under certain circumstances, you may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, your valid government issued identification, and the authorized agent’s valid government issued identification to allow Shipyard to verify that the agent is authorized to make the request on your behalf.
If you have any questions about Shipyard’s privacy policies and practices, please contact us at support@Shipyard.com.
California’s Shine the Light Law
CA Civil Code § 1798.83 permits California residents to request and obtain from Shipyard once a year, free of charge, a list of the third parties to whom Shipyard may have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those third parties. As a general policy, Shipyard does not share personal information with third parties for their own direct marketing purposes without your prior consent. Accordingly, you can prevent disclosure of your personal information to third parties for their direct marketing purposes by withholding consent. Please contact us at deletionrequests@Shipyard.com if you would like to make such a request.
16. Do Not Track and Cross-Site Tracking
Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. For information about Do Not Track, visit www.allaboutdnt.org. At this time, we do not respond to Do Not Track browser settings or signals. In addition, some of our advertising partners, and other third-party services and tools on our Site and/or the Shipyard Service, may use standard technologies, such as cookies, pixel tags, and web beacons, to collect information about your internet activities across websites. You may be able to disable certain third-party cross-site tracking as described in the "Your Choices" section above.
Notices may be by email to the last email address you provided us, by posting notice of such change on our Site or the Shipyard Service, or by other communication channels. You consent to receiving notices in these ways. We reserve the right to determine the form and means of providing notifications to you, consistent with applicable law.
18. Contacting Us
Shipyard, LLC, Attn: Legal Department 2845 W. 7th Street, Ft. Worth, TX 76107.